Storyteller Keyhole Front Midi Dress - Chocolate Brown

We want you to love shopping with us, which is why we offer a 30 day return or exchange policy.

• Products can only be returned within 30 days of receipt
• We do not accept returns or exchanges on items that are discounted by 40% or more. These items are final sale.
• You must fill out the returns form on the opposite page and send it back with your product.
• Products must be unworn, unwashed unstained and unperfumed
• Products must have all swing tags still attached
• We do not accept returns or exchanges on change of mind items
• We do not accept exchanges for different products/colours; only different sizes
• We do not offer free returns – you must cover the cost of postage yourself

For customers in Australia, we offer free shipping on all orders over $150. Our standard shipping rate is just $10.

For customers in New Zealand, we offer free shipping on all orders over $250. Our standard shipping rate is just $25. All duties and taxes are paid for, so you are not responsible for any additional fees or charges.

How long will my order take to reach me?

• Orders placed before 11:59pm AEST Monday – Friday will be shipped next day
• Orders placed after 11:59pm Thursday, and over the weekend, will be shipped Monday

It depends on your location, but on average we have found that parcels arrive within 2 – 5 days after leaving our warehouse.

We do not own any manufacturing facilities, but we take steps to ensure the partners we work with are managed to the highest possible ethical and social standards.

FATE+BECKER seeks to work with manufacturers that have accreditation to prove they are BSCI compliant. The Business Social Compliance Initiative (BSCI) is a world leading supply chain management system which supports companies in driving compliance and improvements within their supply chains. BSCI provides companies with auditing methodology and reporting tools to help audit, train and influence activities to improve labor conditions and offer safe and positive working environments for factory staff.

As a brand, we want to align with manufacturers who hold the same strong beliefs and are transparent regarding their ethical, social and ecological business standards. These standards fit into 8 key categories:

1. Protection of Workers and Zero Child Labor
2. Fair and Equal Pay
3. Reasonable Working Hours
4. Clean and Safe Working Environments
5. Positive Health and Wellbeing
6. Staff Training and Development
7. Reduced Inequalities and Gender Equality
8. Adequate Social Space and Activities

FATE+BECKER is taking steps towards working solely with factories that score well in the above categories in external BSCI audits as well committed to improving sustainability practices by adopting progress through offering a range of sustainable fibers in our design from recycled fibers to BCI accredited Cotton purchased from aligned BCI Member suppliers.

We are adopting progress and working towards a future where we can be certain that every article of clothing from FATE+BECKER label is manufactured in a fair, sustainable and safe factory by a well-paid, well-trained and happy worker.