If you would like to ask us a question about returns, delivery, payment or becoming a stockist, please click one of the links in the footer menu below to learn more.

If you have a question regarding a particular style or an order you have placed, please make sure you include the name of the style or your order number in your message.

We will get back to you within 24 hours on business days. We are available Monday through Friday during the hours of 9am to 5pm AEST.

You can also call our Customer Service team on (03) 9412 5222. You can also email us directly at hello@fateandbecker.com.au.