Terms+Conditions
Welcome to www.fateandbecker.com.au, operated by Sass Collective Pty Ltd. By accessing or using this site, you agree to the following terms and conditions.
1. General
We reserve the right to refuse service to anyone. All content on the site is provided "as is" and may be updated or removed at any time without notice.
2. Accuracy of Information
We do our best to ensure all information is accurate, but we cannot guarantee the site is free from errors or omissions. Product colours and sizes may vary slightly depending on your device or screen.
3. Pricing & Availability
Prices are listed in Australian Dollars (AUD) and include GST. Prices and product availability may change without notice. We reserve the right to cancel orders where items are mispriced or unavailable.
4. Orders & Payments
When you place an order, you will receive a confirmation email. This is not acceptance but acknowledgement. We reserve the right to cancel or refuse any order.
Accepted payment methods include:
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Shopify Pay
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PayPal
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Afterpay
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ZipPay
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Major credit cards
5. Shipping
Orders are dispatched the next business day via Australia Post from our Melbourne warehouse.
We ship within Australia and New Zealand. Delivery times may vary by region.
Tracking details will be provided once your order is shipped.
6. Refunds
We offer refunds as outlined in our separate Refund Policy.
We do not offer exchanges.
Please review our Refund Policy page for full details.
7. Intellectual Property
All content, images, and branding on this site are owned by Fate+Becker. You may not reproduce or use our intellectual property without written permission.
8. Third-Party Services
We use third-party services including payment gateways, analytics tools, and marketing platforms. You agree to their terms of service when engaging with those features.
9. Limitation of Liability
To the fullest extent permitted by law, Fate+Becker is not liable for any loss, injury, or damages resulting from your use of our site or products.
10. Governing Law
These terms are governed by the laws of Victoria, Australia.
10. Mobile Terms of Service
The Fate+Becker mobile message service (the "Service") is operated by Fate+Becker (“Fate+Becker”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to Fate+Becker’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Fate+Becker through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Fate+Becker. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to FateBecker or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Fate+Becker mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to FateBecker or email hello@fateandbecker.com.au.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.
12. Contact Us
For any questions about these Terms, please reach out:
hello@fateandbecker.com.au
www.fateandbecker.com.au